Returns & Exchanges

At Hears, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return slip inside the box.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed.